"Excellent customer service saved the day!"
This was my first time using this dealership for service, after learning they have convenient Saturday service hours. After picking it up, there were some minor issues that needed tweaking, but it was after hours so I had to wait until after the weekend. When I called Monday morning, they were helpful, courteous, and professional. Every accommodation was made to minimize my inconvenience. They went above and beyond to remedy the situation and it was corrected within the hour. They definitely redeemed themselves and then some. To me that's a sign that they value me as a customer and are looking to build an ongoing partnership with me. I'll definitely be bringing it back there next time I'm due for a service.