(802) 478-0700 160 Sykes Mountain Ave

Customer Reviews

  • Just had my 15,000 service work done here at White River Hyundai. OUTSTANDING CUSTOMER EXPERIENCE!! Dropped my car off on Sunday for routine service. The dealership was closed but one of the employees was there so he took my keys and put them inside for safety! Today I had the service work and received e-mails from George to confirm the work to be done, when the work was done and who I could call to pay the bill. George was exceptionally pleasant to work with! He completed the work and updated my service log! All was done before 10am!! This is not the first opportunity I have had to work with George and every time I have the pleasure of working with George he is extremely knowledgeable and extremely helpful!! It is a pleasure to work with such a great group of people!! THANK YOU GEORGE!!! :-)
    Sherry Guthrie
  • I can't say enough about the staff @ your dealership. Being from Minneapolis MN, I was bringing my daughter to Dartmouth College. I had blew a tire on my awd van and had limped it back to the hotel on Sunday night September 3rd. Having to go back and meet my daughter on Monday (Labor Day), I was unable to get the tire fixed or get a rental car (all closed due to the holiday) I was in a tough situation. I happened to walk outside my hotel and noticed your dealership was open. I talked with Lucas (Head mechanic) and explained my dire situation. Lucas dropped what he was doing to come over to the hotel to see if he could help. The tire was not reparable and not in stock. The dealership/Lucas was so accommodating, they put me in one of their loaner cars so I could get to my daughter. Within the next day or so they found me tires, replaced a sensor and had me back on the road.... The ironic part is, my vehicle was not even a Hyundai. I highly recommend this group, they go above and beyond for the customer!
    Jeff Cornell
  • I needed an inspection done. I was running out of time. I called White River Hyundai and found out they do service on all makes of cars. I brought my car in and it also needed repair to pass inspection. They provided the service and made it really easy on me by providing a free rental car. To top everything off, when I picked up the car I didn't have to wait and the cost was much lower than I expected. I'll be back!
    Hank B.
  • This was my first time using this dealership for service, after learning they have convenient Saturday service hours. After picking it up, there were some minor issues that needed tweaking, but it was after hours so I had to wait until after the weekend. When I called Monday morning, they were helpful, courteous, and professional. Every accommodation was made to minimize my inconvenience. They went above and beyond to remedy the situation and it was corrected within the hour. They definitely redeemed themselves and then some. To me that's a sign that they value me as a customer and are looking to build an ongoing partnership with me. I'll definitely be bringing it back there next time I'm due for a service.
  • 60K Service appointment, drop off, shuttle to work, WRH called regarding State Inspection which saved me a return visit. Was able to use a coupon to save some on the bill. Shuttle picked up, return to WRH, review of billing and all set. Staff left a wrapped Thank You chocolate chip cookie in the car. Thank you